The College has a Students' Grievance Redressal Committee. The functions of the Committee are to look into the complaints lodged by any student, and judge its merit. The Grievance Redressal Committee is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the Grievance Redressal Committee members in person. In case the person is unwilling to appear in self, grievances may be sent in writing. Grievances may also be sent through e-mail to the officer in-charge of Students' Grievance Redressal Committee or The Principal.
The objective of the Grievance Redressal Committee is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute. A Grievance Redressal Committee has been constituted for the Redressal of the problems reported by the Students of the College with the following objectives:
Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal.
The Committee deals with Grievances received in writing from the students about any of the following matters:-
Academic Matters: Related to timely issue of duplicate Mark-sheets, Transfer Certificates, Conduct Certificates or other examination related matters. Financial Matters: Related to dues and payments for various items from library, hostels etc. Other Matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport etc.
The cases are attended promptly on receipt of written grievances from the students.
The Committee formally meets to review all cases, prepares a statistical reports about the number of cases received, attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.
The Committee is required to contribute effectively to dispose the grievances at the earliest.
A registry to register the compliant is established and kept in the Principal office under the Supervision of Administrative officer. On receipt of the Compliant, the staff in-charge of the registry will submit the same to the Member Secretary of the "Grievance Redressal Committee". The Committee will meet, after giving prior notice to the complainant, on their day of Convenience. An aggrieved Student or Parent may appear in person to present his/her case.
In case, the complainant is not satisfied with the decision of the Committee, he/she may send his/her appeals to the "OMBUDSMAN" appointed by Pondicherry University. The OMBUDSMAN will fix a date for hearing the Complainant which shall be communicated to the Institute and the aggrieved person.
The Institution shall comply with the order of the Ombudsman. Any order of the OMBUDSMAN not complied with by the Institution, will be reported to AICTE for appropriate action.
In case of any false/frivolous Complaint, the ombudsman may order for taking appropriate action against Complaint.
The Grievance Redressal Committee shall not entertain the following issues:
ESTABLISHMENT OF A GRIEVANCE REDRESSAL COMMITTEE.
In order to comply with the AICTE Regulation for addressing, student's or Parent's grievance. "Grievance Redressal Committee" of Sri Ganesh College of Engineering and Technology has been constituted with the following Staff in different positions to enquire the nature and extent of grievance. The committee can suggest the final action to be initiated at the institutional level for the Redressal of the same. .
|Mr. P. Balaji M.Tech||HOD-MECH||Chairmanfirstname.lastname@example.org||9894763782|
|Mr. K. Murugan M.E., (Ph.D)||HOD-CSE||Members Secretary in Generalemail@example.com||9443284308|
|Mr. S. Semmalar M.E., (Ph.D)||HOD - ECE||Member Secretary in Womenfirstname.lastname@example.org||7010686678|
|Mrs.B.Pushpa M.Tech.||HOD - EEE||Memberemail@example.com||9600767735|
The Student or Person, who are willing to launch any complaints, shall send their representation for Redressal of their grievance to the following Grievances Redressal Committee. All aggrieved parents and the stockholders may also thenceforth approach to the Grievance Redressal Committee.